Terms and Conditions of Sale

version 1.0 – 01/01/2020 

ARTICLE 1 : OBJECT AND SCOPE OF APPLICATION

These general terms and conditions of sale apply by right, without restrictions or reservations, to any purchase of accommodation services (rental of bare pitches; rental of accommodation), catering services, entertainment or any other services offered by the “Funtana à l’ora”, hereinafter referred to as the “Funtana”, to consumers and non-professional clients, hereinafter referred to as the CLIENT.
The main characteristics of the services are presented on the website of the Camping https://www.funtanaalora.fr/. The CUSTOMER is required to read them before placing an order. The choice or purchase of a service is the sole responsibility of the CLIENT. The rules and regulations of the campsite are displayed in the campsite.
These conditions and the internal regulations apply to the exclusion of any other conditions, including those applicable to other marketing channels on the Internet “example Booking” “Hotels.com”.
The CUSTOMER declares that he/she has read these general terms and conditions of sale and the internal regulations, and has accepted them before concluding the service supply contract. The validation of the order of services by the CUSTOMER implies acceptance without restriction or reservation of these general conditions of sale and the internal regulations.
These general conditions of sale may be subject to subsequent changes, the version applicable to the CUSTOMER’s purchase is the one in force on the day of the conclusion of the contract, the history of versions being on this page.

ARTICLE 2 : DISPUTES

2.1 COMPETENT COURT

All disputes to which the sales operations concluded in application of the present general sales conditions could give rise, concerning both their validity, interpretation, execution, termination, consequences and consequences and which could not be resolved between Funtana and the CUSTOMER shall be submitted to the courts of AJACCIO (2A).

ARTICLE 3: APPLICABLE LAW

The present General Terms and Conditions of Sale and the operations resulting from them are governed by and subject to French law. In the event that they are translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.

ARTICLE 4 : SECURITY

Any malfunction of the electrical or gas appliances and equipment or of the water service must be reported immediately to the Funtana reception desk. In all cases, the CLIENT must comply with the Safety Instructions posted in the accommodation or on the internal regulations.
The use of bunk beds is forbidden to children under 6 years old.
The use by the CLIENT of barbecues, cooking plates, charcoal barbecues is strictly forbidden, on the river bank or on the river bed.
Charcoal barbecues are allowed in the areas indicated on the Funtana’s map. The Management of the Campsite reserves the right to temporarily prohibit their use in case of just cause. Any open fire is strictly forbidden in the camping grounds, in the wilderness areas, on the river bank or on the river bed.

ARTICLE 5: FORCE MAJEURE

The Funtana declines all responsibility for disruptions, interruptions or hindrances to the stay caused by events that could be qualified as force majeure.
Force majeure is defined as any event beyond the control of Funtana that could not be reasonably foreseen at the time the contract was concluded and whose effects cannot be avoided by appropriate measures.
Force majeure shall include, but not be limited to, weather conditions that prevent the performance of the service, acts of any civil or military authority, whether de facto or de jure, war, mobilization, revolt, total or partial strike, fire or flooding, administrative closure, accidents, riots, interruption or delay of means of transport, acts of any third party, including the CLIENT, or any other circumstance with an external cause that directly prevents the performance. In the event of the occurrence of an event qualified as force majeure, Funtanase reserves the right to suspend its obligations, without any prejudice or claim for damages being attributable to it. If the event of force majeure is only temporary, the obligation shall be suspended, unless the resulting delay justifies the cancellation of the contract. If the impediment is definitive, the contract may be terminated by operation of law and the parties are released from their obligations.

ARTICLE 6: IMPREVISION

The theory of unforeseeability provided for in Article 1195 of the Civil Code is excluded from all contracts for the provision of services, regardless of the form, concluded with Funtana.

ARTICLE 7: LIABILITY

The Management of the Funtana shall not be held liable for theft, damage or accidents to the CLIENT’s personal property, equipment or vehicles during the stay. The CLIENT is required to take out civil liability insurance to cover this risk.
The CLIENT is responsible for all disturbances that may occur on the site or in the accommodation that he/she rents during his/her stay. The Funtana shall not be held liable in this respect. Visitors are entirely responsible for the CLIENT who welcomes them.
The Funtana is responsible for the internal infrastructure and undertakes to do its utmost to maintain it and ensure the safety of the CLIENT during the stay, except in cases where the CLIENT, the persons or things in his/her care are the cause of the damage.

ARTICLE 8 : RESERVATION CONDITIONS

Reservations are strictly nominative and can in no case be sublet under penalty of nullity.
Minors must be accompanied by their parents or legal guardians.
The Campsite reserves the right to refuse a CLIENT if he/she has previously caused damage, violated the safety rules or harmed the peaceful enjoyment of the other clients.

8.1 QUOTATION

Reservations made by telephone are subject to a prior estimate. The sending of this estimate is only an option for the reservation and not a final confirmation of the reservation.

8.2 RESERVATION

The reservation on estimate is considered as final by the Campsite only after the payment of a deposit if the stay begins more than 4 weeks before the date of issue of the estimate.

8.3 PAYMENT OF THE BALANCE

If the reservation has given rise to the payment of a deposit by the CUSTOMER, the balance of the stay is payable in full on the day of arrival.

8.4 CANCELLATION

Cancellation
The CUSTOMER may cancel his reservation free of charge up to 30 days before arrival. The client will have to pay the total amount of the reservation if he cancels within 30 days before the arrival. If the client does not show up at the establishment, the total amount of the reservation will be charged.
In all cases, the CUSTOMER must imperatively notify the campsite by mail or email of the cancellation of the stay, only the date of receipt being authentic.
Similarly, the campsite can not cancel the reservation after receipt of payment of the deposit.

8.5 CHANGE OF RESERVATION

No reduction or refund will be made in case of: absence; late arrival; early departure; if all or part of the occupants are absent one or more nights during their stay. In case of non presentation of the CUSTOMER within 48 hours from the beginning of the stay and without proof and/or information of the arrival of the CUSTOMER, the campsite will dispose of the pitch or the rental accommodation.

ARTICLE 9 : STAY DURATION

9.1 TIMETABLE

The rentals of accommodation start at 14:30 and end at 10:30.
The rentals of pitches start at 10:00 am and end at 12:00 pm.

9.2 LATE

Any delay in arrival must be expressly notified to the campsite. Any delay does not give rise to a refund and no reduction of the price can be requested on the amount of the initial price.

9.3 DEPARTURE

Any release and, where appropriate, return of the key of the rented accommodation or release of the site after the hours provided in the article “Schedules” will result in the billing of an additional night. Any request for extension of stay must be made at least 24 hours before the scheduled departure date, the campsite is not required to respond favorably. No reduction will be made if the occupants are absent one or more nights during their stay, or in case of early departure.

9.4 PETS

Pets are accepted with a supplement per animal and per day, provided that they are vaccinated and kept on a leash by an adult. Category 1 and 2 dogs are not accepted. The CUSTOMER must be able to present the required vaccination certificates. The Funtana may refuse any pet owner who does not comply with this clause.

9.5 CHANGE OF ACCOMMODATION OR PITCH

The Funtana may assign a different accommodation or pitch to the one originally booked, provided that there is a clear need to do so.

9.6 INTERNAL REGULATIONS AND SAFETY INSTRUCTIONS

All persons present on the campsite must be aware of and respect the Safety Instructions and the Internal Regulations. Failure to do so may result in permanent exclusion without reimbursement or compensation.

ARTICLE 10 : RATES

For the bare pitches, the tariffs of the stay include the use of the rented pitch as well as the free access to the sanitary facilities of the campsite.
For the accommodations, the rates of the stay include water, electricity and gas in normal conditions of use, free access to the sanitary facilities of the campsite, as well as the use of the rented accommodation in accordance with the estimate with all the equipment specific to this accommodation as indicated on the website of the Campsite at the time of the reservation request.
Any abnormal or disproportionate use of the facilities may be subject to additional charges.
The Funtana may also charge additional fees if the CLIENT causes a disturbance to the campsite, causes damage to the rented property, or fails to comply with the internal rules and regulations, as damages.

The services offered by the Funtana are provided at the rate in force on the website https://www.funtanaalora.fr/ according to the estimate established at the time of registration of the sale of services provided by the Funtana. The price of the services is indicated in euros, including VAT. The client’s attention is drawn to the fact that the tourist tax is not included in the price.
These rates are firm and not subject to revision during the period of validity, which extends from the beginning of the opening of the reservations until the annual closing of the Campsite. The Campsite reserves the right, outside this period of validity, to change prices at any time.

ARTICLE 11: TERMS OF PAYMENT

The payment of services is made by bank transfer, check, vacation vouchers ANCV, cash or via a platform of payment by credit card chosen by the Camping. This last means of payment does not give the website https://www.funtanaalora.fr/ the definition of merchant site, the website being a reservation platform.

ARTICLE 12: RIGHT OF WITHDRAWAL

According to the article L221-28 of the code of the Consumption, considering the nature of the provided services, the customer does not have a delay of retractation. The contract is concluded in a definitive way as of the acceptance of the estimate by the CUSTOMER according to the methods specified in article 2.

ARTICLE 13: OBLIGATIONS

13.1 OBLIGATIONS OF THE CUSTOMER

The CLIENT undertakes to respect the number of persons indicated in the reservation. The number of persons occupying an accommodation or pitch may not exceed the capacity indicated on the website https://www.funtanaalora.fr/, unless expressly agreed by Funtana.
The CUSTOMER undertakes to comply strictly with the internal regulations. The CUSTOMER shall be liable for any infringement of these rules by the CUSTOMER or the persons accompanying him/her.

13.2 OBLIGATIONS OF THE CAMPSITE

The Funtana undertakes to do its utmost to ensure that the rules and regulations are respected and to put an end to any disturbance that may hinder the CLIENT’s stay.

ARTICLE14: COMPLAINTS

Complaints concerning the course of the stay must be brought to the attention of the Management of Le Funtana as soon as possible. The Management will endeavour to find a solution quickly.